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Professional Services

Welcome to Betson Telemarketing’s medical staffing services, where efficiency meets excellence in healthcare support. We specialize in providing highly skilled virtual medical assistants who offer a wide array of services tailored to medical practices and facilities. From administrative to basic clinical tasks our dedicated assistants ensure seamless operations, allowing you to focus on patient care.

upper chest of a virtual medical assistant; right hand on a mouse, left hand on a keyboard laptop

Friendly and reliable, Betson VMAs efficiently handle scheduling appointments, updating patient records, and facilitating communication between healthcare providers and patients consequently fostering positive patient experiences while alleviating the administrative burden on healthcare professionals.

Administrative Tasks

virtual staff's upper body part; right hand holding a clip board and left hand holding a pen

Insurance and Billing

Trust our virtual medical assistants to ensure accurate and timely submission of claims, streamline billing processes, mitigate financial risks, and enhance revenue management for your practice.

A1 Ad Task
A5 Insuranc
A2 Triage
interface of a tablet showing a distressed patient: the tablet is held by virtual medical assistant catering the patient
interface of a tablet showing a smiling remote healthcare assistant: the tablet is held by the patient
A6 Teleh

Triage

Equipped with medical knowledge, our VMAs assess patient symptoms and urgency levels to prioritize care effectively using real-time data and patient history.

Telehealth

With compassionate care, medical proficiency, and technological convenience, our VMAs ensure patients receive personalized attention and quality telehealth care from anywhere in the world.

A3 Chronic
back of a virtual assistant catering to a patient with chronic illness through a computer screen
lower half face of a virtual medical assistant catering inbound and outbound calls
A7 Inbound

With real-time monitoring, timely medication reminders, tracking of  vital signs, and other services tailored to each patient's needs, our virtual medical assistants empower patients to actively manage their health and foster continuous collaboration between patients and healthcare providers.

Chronic care Management

With a focus on effective communication and customer satisfaction our virtual medical assistants seamlessly integrate outbound and inbound telemarketing capabilities, engaging patients and healthcare stakeholders with professionalism and empathy to help ensure the success of healthcare initiatives.

Inbound and Outbound Telemarketing

A4 Medical
hand of a virtual medical assistant on a laptop
interface of a medical record
A8 Med Record

Medical Scribing

With a commitment to confidentiality and compliance, our virtual medical assistants efficiently document patient encounters with precision and accuracy thereby enhancing workflow efficiency and promoting better patient outcomes. 

Preparing and maintaining medical records

Medical Records Keeping and Maintenance

Well-versed in HIPAA rules and regulations, our VMAs review patient charts and records to ensure the accuracy and completeness of health maintenance items while keeping sensitive patient information safe and secure.

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